Terms and Conditions
Terms and Conditions for WestYn Apparels and Clothing Ecommerce Brand
Effective Date:
Welcome to Westyn! These Terms and Conditions (Terms) govern your use of our website (www.westyn.co.in) and mobile application (App) and your interactions with our products and services. By accessing or using our services, you agree to comply with these Terms.
Please read them carefully before making any purchases or using our platform.
General Terms:
1.1. Eligibility: You must be at least 18 years old to use our services. By accessing or using our website or App, you confirm that you are of legal age to form a binding contract.
1.2. Account: To access certain features on our platform, you may need to create a user account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
1.3. Accuracy of Information: You agree to provide accurate and complete information when creating an account or making a purchase. It is your responsibility to update your account information promptly if there are any changes.
Product Information and Pricing:
2.1. Product Descriptions: We strive to provide accurate and detailed descriptions of our products. However, we do not warrant that product descriptions, images, or any other content on our platform are error-free, complete, or up-to-date. If you receive a product that differs significantly from its description, please refer to our Return and Refund Policy (Section 5) for further assistance.
2.2. Pricing: All product prices are listed in the currency specified on our website or App. We reserve the right to modify product prices at any time without prior notice. However, such changes will not affect the price of products already added to your cart during a current browsing session.
2.3. Promotions and Discounts: From time to time, we may offer promotions or discounts. These offers are subject to specific terms and conditions and may be revoked or modified at our discretion.
Payment:
3.1. Payment Methods: We accept payment through various methods, such as credit cards, debit cards, and other online payment platforms. By providing your payment information, you represent that you are authorized to use the payment method and authorize us to charge the total order amount to your chosen payment method. Bank account details provided by the customer would be final and any error in the details provided by the customer would not be the responsibility of the brand.
3.2. Fraud Prevention: To prevent fraudulent transactions, we may perform security checks on orders, including but not limited to verifying payment details and conducting address verification. We reserve the right to cancel any order if fraudulent activity is suspected.
Shipping and Delivery:
4.1. Shipping: We aim to process and ship orders promptly. Shipping times may vary based on your location, Pincode and the shipping method chosen during checkout.
WE WILL DISPATCH ORDER WITHIN 24-72 HOURS OF RECEIVING. PLEASE NOTE THAT ORDER DISPATCHED ARE ONLY ON WORKING DAYS.
4.2. Delivery: Once the product leaves our facility, we rely on third-party shipping partners to deliver your order. While we make every effort to ensure timely delivery, we cannot be held responsible for delays caused by shipping carriers or other factors beyond our control.
If you have received an SMS or EMAIL of order delivered status and if it's not received by you, please email or contact us within 24 hours.
4.3. International Orders: For international orders, you may be subject to customs duties, taxes, or other fees levied by your country's government. You are responsible for paying these additional charges.
Return and Refund Policy:
5.1. Returns: We want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact our customer support within [number of days] days of receiving the order for assistance with returns. The customer will be under an obligation to take utmost care of the product(s) whilst the products are in their possession.
This includes all of the product(s) instructions, documents and wrappings while returning the product(s) in the same condition as received.
5.2. Refunds: Upon receipt and inspection of the returned product, we will initiate the refund process. Refunds will be issued to the original payment method used for the purchase.
5.3. Non-Returnable Items: Certain items, such as personalized or intimate apparel, may not be eligible for return due to hygiene and safety reasons. Please review our product-specific return policy for details.
5.4. In circumstances where the customer feels that the product does not conform to the standards at the time of delivery, they shall promptly contact us via our mail
support@westyn.co.in in with details of the product and its damage within 1 day of receiving the products; whereon, the customer will receive instructions from us.
Intellectual Property:
6.1. Ownership: All content on our website and App, including logos, trademarks, text, images, graphics, and software, is the property of Westyn or its licensors and is protected by copyright and other intellectual property laws.
6.2. Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use our platform for personal and non-commercial purposes. You may not modify, distribute, reproduce, or exploit any content without our prior written consent.
Indemnification:
You agree to indemnify and hold Westyn, its affiliates, directors, employees, and agents harmless from and against any claims, losses, damages, liabilities, and expenses arising out of your use of our services, violation of these Terms, or infringement of any third-party rights.
Limitation of Liability:
In no event shall Westyn be liable for any direct, indirect, incidental, special, or
consequential damages arising out of or related to your use of our platform or products, even if advised of the possibility of such damages.
Changes to the Terms:
We reserve the right to modify these Terms at any time. Changes will be effective upon posting the updated Terms on our website or App. Your continued use of our services after such modifications constitutes acceptance of the revised Terms.
Governing Law and Jurisdiction:
These Terms shall be governed by and construed in accordance with the laws of [Your Country]. Any dispute arising from or related to these Terms shall be subject to the exclusive jurisdiction of the courts located in [Your City].
Contact Us:
If you have any questions, concerns, or requests regarding these Terms or our services, please contact us at:
Email: support@westyn.co.in
Address:
Thank you for choosing Westyn! We hope you enjoy shopping with us and find the perfect
apparels and clothing to express your style.